COVID - 19 UPDATE 13 May 2020 Tena koutou nga roopu
RE: COVID- 19 UPDATE
As you are aware, the Prime Minister has announced that on 14th May 2020 New Zealand will move to Alert Level 2 in our response to COVID-19. Like at Levels 4 and 3, the safety of our community continues to be our priority.
While at Alert Level 2, we will continue to provide support through texting, phone, zoom during our working hours. If there are any urgent matters that requires a face-to-face appointment, we will be able to accommodate this by a booked appointment time that will be facilitated onsite. These booked appointments will commence from the 18th May 2020.
We are aware that everyone is anticipating the return to our centres for programmes and activities, this will be a phased process which we will start to integrate at Alert Level 1. If there are any changes prior, we will provide an update to everyone.
To help us operate safely, people will not be able to come into our service centres unless you have an appointment.
We will continue to operate in line with Government and Ministry of Health guidelines. This means we will be limiting the number of people in our service centres with booked appointments, provide hand sanitiser for our kaimahi and Tangata whaiora to use, and increase our cleaning schedule. And we will be able to contact trace anyone in any of our sites.
Kaimahi will be keeping in touch with everyone and providing the best possible support and updates as they occur.
Please remember you can contact us through email and phone during our normal business hours: Email: firstname.lastname@example.org Palmerston North 06 358 5444 9.00am – 5.00pm Levin 02108850041 02109039585 10.30am – 2.30pm
Please remember whanau to take care of each other and don’t hesitate in contacting us for support throughout this time. How to protect yourself and others • Cough or sneeze into your elbow or by covering your mouth and nose with tissues. • Put used tissues in the bin or a bag immediately. • Wash your hands with soap and water often. • Don’t touch your eyes, nose or mouth if your hands are not clean. • Clean and disinfect frequently touched surfaces and objects, such as doorknobs. You can call Healthline on 0800 358 5453.
Our website provides valuable and updated information regarding the coronavirus. We can also provide information to you if you are unable to access the internet please contact us and we can arrange information to be sent out to you.